Manning Networks Testimonials

Ray Beckerman, Esq.
http://www.beckermanlegal.com

Manning Networks is a gem.

As a lawyer whose practice revolves around internet law, computer software, and other technological issues, I feel comforted to be backed up by such a high level IT firm.

They not only have incredible knowledge of technology, even more importantly they have understanding of it, which gives them the ability to solve problems quickly, and to help the customer understand what it needs to do to help itself avoid problems.

Another phenomenal thing about Manning Networks which also separates them from other IT firms is a total sense of responsibility, of responsiveness, and of genuine empathy for the customer. Whenever I have had a question or a problem they were on the case instantly, and really took my problem seriously since it mattered to me, even though for them it might have been an easy fix. I've never felt that my dumb questions were being treated by them as being dumb; if it matters to me, it matters to them.

Our office experienced the infamous steam pipe explosion in the Grand Central Station area on July 18, 2007. Even though our internet service provider shut down for nine (9) days and we had no access to the office for seven (7) of those days, the excellent planning by Manning Networks enabled us to immediately go to work on a backup server, and the attorneys in our firm were able to get work done, from home, throughout the crisis.

The contribution Manning Networks has made to our productivity, our security, and our sense of well being, is priceless.

There is no higher recommendation than that which I give to Manning Networks.”

Ray Beckerman, P.C.
Attorneys at Law
108-18 Queens Blvd. (4th Fl.)
Forest Hills, NY 11375
Phone (718) 544-3434 Fax (718) 559-6584
ray@beckermanlegal.com
http://www.beckermanlegal.com


Stephen Pollan, P.C.
http://www.stephenpollan.com

“Manning Networks has been an integral part of our success as we expanded into the digital realm.  They have the unique ability to distill technology issues into layman’s terms, making seemingly complicated issues become practical and putting solutions into action. Manning Networks goes beyond just pushing the button; they take the time to learn what you need, and why, then set out to make sure you’ll have it before you know you need it.” 
-Stephen Pollan, President, Stephen M Pollan, P.C.


Geoffrey W. Parnass, Esq.
http://www.privateequitylawreview.com/

“Manning Networks is driven to find solutions to technology problems, and they do not rest until the problem is solved. The biggest benefit of the Ultimate Peace of Mind Program is that I don’t have to agonize over technology problems, and I don’t have to worry about unexpected technology expenses. Instead I can focus on my clients, and the problems they ask me to solve.”
-Geoffrey W. Parnass, Esq., Transactions and Corporate Counsel


Veronica Adderley
Office Manager, ESCO Properties

“What I like most about Manning Networks is that it’s always very fast, always reliable and always problem free. The response is SUPER-FAST, no appointment necessary, and everything is done virtually. I tell everyone that I don’t know how our office got anything done before joining with Manning Networks. The difference is unbelievable.”

 


Debra Kobrin Levy, Esq., MSW
Vandenberg & Feliu, LLP.
110 East 42nd Street
New York, New York 10017
Phone: 212.763.6800
Fax: 212.763.6810
http://www.vanfeliu.com

“Manning Networks is always responsive to questions and able to provide helpful and creative solutions to both the mundane and more complicated problems, and most importantly, it is always pleasant to deal with them. Although, sometimes my questions may be simplistic, they take the time to answer, fix and explain as well as possible, without ever belittling the question.  Furthermore, in our times of crisis, Manning Networks took steps that turned what could have been impossible situations into manageable ones. ”



The Manning Networks Customer Bill Of Rights

Here is what I promise to deliver if you choose Manning Networks to service your computer or company network:

1. When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help.

2. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don't understand their "geek speak".

3. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.

4. You should EXPECT that no damage will be done to your machine or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.

A large proportion of our business comes from referrals from happy, satisfied customers. We want you to recommend us and we know that you will only do this if you are happy with the services we provide. That is why we work so hard to go above and beyond the call of duty.